Janet Brown | Email news tips to Janet
5/11/2012
At least 30 per cent of Vancouver’s parking meters still can't accept the new Toonie coin.
The city says it's working on the problem, but in the meantime customers who lose their money can be reimbursed.
The City's Taryn Scollard says if you lose your money you can phone 3-1-1 within city limits and explain the situation.
"One of the options is coming to City Hall to pick up your two dollars. I was talking with my team this morning and certainly some people are taking advantage of that option. As well, if you do have a pay-by-phone account, we can credit it to that account or set you up with an account and put it on the account for you as a credit."
Scollard says the City's working on putting messages on the meters to inform people the new coins don't work.
She says that wasn't done sooner because the City was hoping to have the meters upgraded before the coins were issued.
Meanwhile, Translink officials say upgrades on their ticket-vending machines to accept new coins will be complete at all Canada Line stations by Sunday morning.
Because the machines on the Expo and Millennium lines are older, they require a hardware upgrade, which will take longer.
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