It wasn’t exactly like landing on the free parking space on a Monopoly board Monday morning, however the city had to scramble when a glitch happened with its ePark machines downtown and in Old Strathcona.
Between 9 a.m. and 10 a.m. the vendor sent software updates to the machines, which knocked them off line.
“Scheduled software updates usually take place during non-operational hours,” wrote parks and roads services spokeswoman Kristen Wagner in an email to 630 CHED News / iNews880, “but an unscheduled software update by the vendor was sent to all the terminals this morning, resulting in the update.
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Drivers were supposed to still use the virtual pay option on the ePark app, but for those who didn’t the city’s parking enforcement coordinator got the word out not to hand out parking tickets for the time being.
“The parking enforcement coordinator directs the parking contractor to stop enforcement as soon as notified of the service disruption, then patrol resumes once notification comes in that the system is up running again,” said Alison Burns, who’s a spokeswoman from the citizen services area of the city.
By 10:15 a.m. things were back to normal.